Privacy Policy

1Information we collect

When you shop with us, we collect the personal information you provide and certain data generated automatically by your device.

Order information

To process and fulfil your order we collect your name, billing and shipping address, payment information, email address and phone number.

Device information

As you browse, we automatically collect information about your browser, IP address, time zone and the cookies installed on your device, as well as how you interact with our website. This information is gathered using cookies, log files and web beacons, tags and pixels.

Payment processing (Klarna)

If you choose Klarna as your payment method, your contact and order details may be shared with Klarna so that it can assess whether you qualify for its payment options and to tailor those options to you.

2How we use your information

• Fulfil your orders — process payment, arrange shipping and provide invoices and order confirmations.
• Communicate with you about your order, account and support requests.
• Screen orders for potential risk or fraud.
• Where consistent with your preferences, provide information or advertising relating to our products, and optimise and analyse our website.

3Sharing your information

We share your personal information with third-party service providers who help us operate our website and business — for example, Google Analytics, which helps us understand how customers use the site. You can opt out of Google Analytics through the tools Google provides.

We may also disclose your personal information where required to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

4Behavioural advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the ad-preference settings offered by the relevant platforms, including your Facebook ad settings, your Google ad settings, and the Network Advertising Initiative (NAI) opt-out page.

5Marketing emails

We send newsletters and promotional emails only on the basis of your consent. To deliver these communications and measure their performance, your data may be transferred to our email, analytics and hosting providers, some of which may be located outside the European Union.

6Cookies & tracking

Cookies are small data files placed on your device that help our website function and let us understand how it is used. You can choose to accept or reject cookies at any time through your browser settings. Please note that disabling certain cookies may affect how parts of the website work.

7Do Not Track

Our website does not alter its data-collection and use practices in response to a “Do Not Track” signal from your browser.

8Your rights

If you are a resident of Europe, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us using the details below.

Your information may be transferred outside Europe, including to Canada and the United States, where our service providers process data on our behalf.

9Data retention

When you place an order, we retain your order information for our records unless and until you ask us to delete it.

10Age restriction

This website is not intended for individuals under the age of 21. Our products are sold only to adults of legal purchasing age.

11Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. The “Last updated” date above shows when the policy was most recently revised.

12Contact us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us.